Before Our Visit:

 

At Renew Carpet Care, we want your carpet cleaning experience to be as enjoyable as possible.

 

We do ask that you move items such as small end tables, stools, plants, etc prior to your carpet cleaning. We are happy to carefully move most of your furniture for you at no extra charge, and will also be happy to put the furniture back into place at completion of your carpet cleaning service.

 

If you are a pet owner, it would be greatly appreciated if you vacuum before we arrive.

 

 

During Our Visit:

 

Your cleaning needs are unique.  Depending on your specific situation, we will customize your carpet cleaning package based on the following cleaning processes:

 

Pre-Inspection
We will walk with you through your home to visually inspect the carpet, and will identify potential permanent staining, and give you an evaluation of expected results.  We value your input and will take into account any concerns or special cleaning requests you may have.


Pre-Vacuum
Some carpet fibres hang on to lint and pet hair.  This stubborn surface debris is best removed by pre-vacuuming.


Pre-Spray
A preconditioning cleaning agent is applied to emulsify and break down traffic area soil, and general spots for a more thorough cleaning.


Pre-Spotting
Difficult spots are pre-treated with special solutions to increase chances of removal.


Soil Extraction and Rinse
Your carpet is thoroughly rinsed using pressurized hot water, and a powerful extraction cleaning system.  Care and attention is taken to prevent over-wetting the carpet, or leaving cleaning solution residue behind.


Neutralizer
Every carpet that we clean is pH balanced as we rinse to ensure all cleaning residue is removed and neutralized. This also leaves your carpet soft and fresh.


Post-Spotting
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions.  For longer carpet life and fewer permanent stains, we may recommend a carpet protector to be applied to your carpet.


Grooming
Your carpet is groomed with a professional grooming rake so that the pile of your carpet is standing tall when we leave. Grooming helps the carpet pile dry faster and in the correct position.


Speed Dry
High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.


Post-Cleaning Inspection
We'll review the cleaning results with you, and make sure that you're completely satisfied with our service before we pack up.

 

After We Leave:

 

We ask that you ensure your carpet is fully dry before placing any metal or wood-based furniture items back into place to prevent color transfer, or the formation of rust in your carpet.

 

Carpet usually dries in six to eight hours after cleaning.  If we have placed foam blocks, or plastic/foil squares under the legs of furniture, please allow for drying time of up to 24 hours before removal.

 

In between carpet cleanings, regular vacuuming is important. With vacuuming and a regularly scheduled professional cleaning, you can extend the life of your carpet for many years.

 

Our recommendation on the frequency of carpet cleaning depends on several variables.  If you have children or pets, heavy traffic patterns, spills or stains, etc. carpet cleaning every 8 to 12 months will help keep your carpet looking beautiful for years to come.  For most other situations, carpet cleaning is recommended every 12 to 18 months.